Shipping policy

Shipping Area

RoosterTails merchandise ships to domestic addresses within the United States.

Shipping Methods

We offer USPS Ground Advantage and USPS Priority Mail shipping. Shipping rates are calculated dynamically based on the shipping destination.

Shipping Costs

Shipping costs are calculated at checkout based on the shipping destination and selected shipping method.

From time to time, RoosterTails may offer free shipping promotions. We currently offer free Ground Advantage shipping on qualifying orders of $75 or more.

Processing Time

Orders are typically processed and shipped within 10–14 business days.

Shipping Time

Shipping and delivery times may vary based on the destination and carrier service. Most customers receive their orders within 8–12 days after purchase, though delivery may sometimes be faster.

Customers will receive tracking information by email once the order has shipped.

Lost or Damaged Packages

If a package is lost or damaged during shipping, RoosterTails will work with the shipping carrier to help resolve the issue.

Return Shipping

For information about returns, exchanges, and return shipping, please review our Refund Policy.

Changes and Cancellations

Orders may be canceled or changed within 24 hours of purchase. After 24 hours, orders may only be canceled or changed if they have not yet been processed for shipping.

Policy Updates

RoosterTails reserves the right to modify this shipping policy at any time without prior notice.